Mobile Network Operators have to master many operational processes, in particular
That means constant change of a complex network consisting of ten thousands or even hundred thousands of antennas.
At the same time, the operator must take meticulously care to stay within legal bounds and site specific licenses with a plethora of parameters. The non-compliance of radio beams due to power or geographic misconfigurations (direction, tilt, polarization) may result in substantial fines.
The authorities request periodical reporting about active sites and their compliance.
Up to date information from various operator domains site management, backbone network and radio management must be collected and compliance statements must be computed so that these legal reports can be provided.
Due to the interdiciplinary nature of the problem, no "right-sized" off-the-shelf product was found on the market.
Based on customers database of choice, a customised integration system that supports the modular collection, mediation and computation of required data for internal and legal reporting was created. Upon detection of issues in the network, the responsible operator staff receives trouble tickets within minutes.
The solution has demonstrated exceptional stability for more than a dozen years by now.